Ordering

Ordering from Larusi

Vintage / quality:
A large portion of our stock consists of unique one-off "vintage" items and as such, wear and signs of usage must be expected. We strive to provide items in good – to excellent - condition. While we try to precisely describe each piece and can provide high resolution images, please bear in mind that a photo & description are only a representation at best.

Linen orders: See 'Delivery and Returns'

Ordering / reserving items:
Larusi will hold a piece upon request for a 24 hour period without obligation to you with a valid e-mail address and phone number. Once intent to purchase is made, payment must be received within 7 days or the item will be released and returned to stock for sale.

Payment:
We accept credit/ debit cards and wire transfers (subject to a bank surcharge).All prices are based on full payment upon receipt of invoice, unless otherwise agreed. UK VAT (charged at 20%) will automatically be deducted from your total for orders being shipped to non EU countries.

Shipping and Insurance:
All shipping quotes are estimates we obtain on behalf of the customer.  Larusi cannot be held to the accuracy of these estimates. Any import duties, customs clearance charges and additional charges not quoted for are the buyer’s responsibility. Only standard carrier insurance is included in our quotations unless otherwise agreed. Delivery dates acknowledged by Larusi are non-binding estimates only.

Claims
Items are carefully inspected before delivery. Please carefully inspect your order upon receipt. You must notify Larusi of any discrepancies, damage or other concerns within 48 hours and follow up with a written notification within seven days.  Failure to do so constitutes acceptance of the merchandise and quality thereof.