Delivery and Returns
Please contact us by email or phone to place an order. If goods are in stock we will deliver to you within 14 working days. If they are out of stock, we will notify you of the expected delay. Deliveries are made during working hours and will require a signature.
We want you to be delighted with your purchase, so if you are not completely happy, you may return it to us within 14 days of receipt for a full refund or exchange - provided that the item is returned complete and in original condition and accompanied by proof of purchase.
In order to return a purchase, please contact us by email: firstname.lastname@example.org within 24 hours of your purchase. We do not refund any shipping fees incurred for returned items. Refunds will be made against the original payment card or by way of a store credit note in respect of unwanted gifts and purchases made by cash or gift voucher.